Crankfrog is a healthcare technology strategy and product development consulting firm. It solves complex business problems for providers, health plans and technology companies who are seeking to make a transformational impact on the healthcare system.
Using ClickTime, Crankfrog is able to increase productivity, improve operations, and focus on delivering exceptional service to their clients.
With 18 employees and growing — and team members who spend much of their time on the road — Crankfrog needed a timesheet and expense solution that was mobile-friendly, powerful, and easy to use. ClickTime was the ideal solution.
“Clicktime makes tracking time easy,” said Crankfrog Consultant Becca Coster. “The automatic notifications help ensure employee timesheets are completed quickly and accurately, and the reports allow us to effectively manage billable time and expenses.”
“Using the app on the phone is a huge time saver,” said Kate VanOrder, Crankfrog Consultant. “It’s benefited both our local and remote employees, and allowed us to spend more time focusing on serving our clients.”
“ClickTime has made accounting simpler. It’s made my life simpler.”
— Becca Coster, Consultant at Crankfrog
ClickTime’s reporting tools empower Crankfrog with an in-depth understanding of their projects, budgets, billing, and costs. With more than 60 reports offering insights into real-time and historical data, the Crankfrog team is able to gain new insights into operational performance.
“With ClickTime, our team has a much deeper understanding of what people are doing on daily or monthly basis,” said VanOrder. “ClickTime also provides a centralized and simple way for managers to access project information, and confirm that client engagements are on track and going according to plan.”
“ClickTime is a powerful tool,” said VanOrder. “It used to be quite challenging to create estimates for clients, but with ClickTime we’re able to predict costs and estimate billing easily and accurately.”
ClickTime’s integration with QuickBooks helped streamline the accounting and payroll process. Before ClickTime, Crankfrog lacked real-time visibility into employee time spent on tasks within an engagement, and it was labor intensive to manually enter and analyze this information. By exporting employee time and expense data directly to QuickBooks, the team was able to reduce non-billable hours and free up valuable time to work on other client projects.
“The integration with QuickBooks is a win for us,” said Coster. “Every month, it saves us many hours. ClickTime has made accounting simpler. It’s made my life simpler.”