Nidec Tracks R&D Costs with ClickTime
Nidec Motor Corporation is the leading manufacturer of commercial, industrial and appliance motors and controls. Through ClickTime, Nidec Motor Corporation is able to accurately track time, and document employee research and development activity.
Easy for Everyone
When switching to a new time tracking platform, the Nidec team required a system that was incredibly easy to use for their engineers and other team members. ClickTime offered exactly what they were looking for.
"ClickTime could not be easier to use," said Jerri Franklin, Program Administrator at Nidec. "We add around 30 users a year, and I only get questions from one or two users needing help to navigate ClickTime."
"ClickTime requires almost no training, as everyone understands it," said Franklin. "It's a simple way for us to track our hours but also to bill time back to our customers."
“ClickTime saves us several hundreds of IT hours a year, but when there is a problem, ClickTime would easily be worth hundreds of thousands of dollars.”
— Dan Katzki, Horn Group Partner and Chief Financial Officer
Custom Reports
In addition to the more than 70 out-of-the-box reports on employee utilization, task allocation, timesheet completion, and more, ClickTime built a number of custom reports for Nidec -- specific for their organization.
The custom reports extract data from multiple Clicktime sources and compile them to provide a comprehensive picture at how time is spent across various business and locations.
"These custom reports compile in a half an hour what used to take half a day to complete manually," said Franklin.
Reports on employee time and activity can be segmented and displayed in the right format for the right audience, whether it's a Nidec executive, the engineering team, or a project manager.
"ClickTime helps us better understand our project progress and resource utilization -- and in an efficient manner," said Franklin.
R&D Tax Credits and More
In the United States, in certain cases businesses can claim research and development tax credits for time employees spend in qualified research and development activities. Time tracking provides a clear way to record the true labor costs of any R&D project.
"With the help of ClickTime, we are able to document claims for R&D tax credits for the hours our U.S.-based engineers spend working on qualified activities," said Franklin. "The data in ClickTime is authoritative and easy to report on."
Exceptional Customer Service
"If you need something updated in your account, or if you have any questions or requests, ClickTime is there to help," said Franklin. "What can I say? I'm a huge fan."
ClickTime prides itself on providing world-class support to Nidec, and being responsive to any requests they have.
"The ClickTime support team is always there for me," said Franklin. "They are knowledgeable, friendly, and easy to work with."