AmaTerra Environmental Easily Tracks Time and Expenses with ClickTime

AmaTerra Environmental, Inc. is an award-winning, environmental consulting firm with clients in federal, state, and local governments, as well as private businesses across the United States. Their biologists, archaeologists, ecologists and other team members provide a variety of environmental coordination and compliance-related services covering a wide range of disciplines.

Through ClickTime, AmaTerra is able to easily track time and expenses, automatically apply the right billing rates to clients, and report on project progress in real time.

Incredible Customer Support and Account Management

At first, AmaTerra was concerned that getting started with ClickTime — and changing processes around tracking time and expenses — would be difficult. But with the support of the ClickTime team and easy-to-use software, AmaTerra was up and running in no time.

"ClickTime walked us through the entire process: setting up our account, providing training materials for our team, and following up to make sure everything worked," said Nancy Quincy, Office Manager at AmaTerra.

"We didn't have any support questions for about a year, but when we did, we received exceptional support," said Quincy. "The people at ClickTime really care — and that makes a big difference."

"They have a deep understanding of the product and are so easy to talk to."

Reporting, Auditing, and More

AmaTerra can have as many as 20 different contracts with a single client, each contract with three or four different billing rates. ClickTime makes it easy for their team to associate the right billing rate to the right work for the right project.

"ClickTime is a critical part of our process," said Quincy. "Our time, expense, and billing data are uploaded to QuickBooks, allowing us to create accurate invoices with ease."

"Through ClickTime, our project managers can easily see how many hours are charged against a project at any given time," said Quincy. "The reporting is part of the reason we chose ClickTime. We can review work mid-month and better understand where we are at and what our next steps should be."

In addition to project reporting, AmaTerra takes advantage of ClickTime's audit trail feature, which tracks when data in ClickTime is edited or changed.

"We perform a good deal of federal work. It's very important to us that our data is accurate and audit-worthy. If there are any changes to the data in ClickTime, it is tracked and audited, and timesheets are locked once submitted for approval," said Quincy.

Easy Ways to Enter Time and Track Expenses

AmaTerra employees often travel for site visits or to meet with clients. ClickTime's mobile app makes it easy for them to track time when working remotely from any location.

"We use a combination of online timesheets and the mobile app. We have crew who never actually come into the office. They use the mobile app. Overall, it's an awesome option. People get in late at night and don't want to go to a computer," said Quincy.

"ClickTime is great for expense tracking too," said Quincy. "Our team can take a picture of their receipts and easily upload it to our account. That's a big bonus."